How to Check When Deadlines Not Executing

Introduction

In Joget, deadlines are crucial for managing process workflows. If deadlines are not executing as expected, it’s essential to understand the checking process and address any potential issues. This guide will help you check and troubleshoot when deadlines are not executing.

How does it work?

When there are 100 pending instances with matured deadlines, Joget checks and processes these instances in batches based on the Process Deadline Checker Interval set in System Settings.

1. Checking Cycle: If the interval is set to 1 hour, Joget processes the pending instances in batches of 10. After processing all instances, Joget waits for the interval duration before starting the next cycle.
2. Cycle Time: If the server has many pending processes, the cycle time may extend, causing the next cycle to start later.

A shorter interval, such as 1 second, might increase CPU load and data I/O, potentially impacting server performance. It is advisable to use an interval of 30 seconds or more.

Common error when deadlines fail to execute

The process with Id=xxxxxx is closed, and can't be checked for deadlines

This error indicates that the deadline checker attempted to process a process instance that has already been closed. The deadline checker only processes running instances with unexecuted deadlines. Once a process is closed, its deadlines will no longer be checked or executed in future cycles of the checker.

This error is harmless and does not indicate a problem in the system. Closed instances are simply skipped in future checks and unexecuted deadline records in the SHKDEADLINES table will not be checked or executed once the process has been closed.

Related documentation

• Deadlines and Escalations

Download sample app

More information regarding the app:

The List of Deadlines activated menu will display the lists of pending instances and whether it has been executed or stopped.
The Check menu will display whether the deadline checker thread is running or stopped.