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AI Agent Tool

Introduction

The AI Agent Tool lets you integrate AI automation directly into a process by executing a predefined AI Agent during a process activity. This enables automated decision-making, content generation, or data processing based on the logic defined in the AI Agent, all as part of your Joget workflow.

Get started

Process Builder

To begin:

  1. Ensure you have already created an AI Agent in the AI Agent Builder.
  2. Design or modify a process in Process Builder.
  3. Add a tool to the appropriate process activity.
  4. Configure the tool to call your AI Agent.
    1. Click the tool on the canvas to open the configuration page. Click the Mapping tab.
    2. Under Tools, click Add Row .
    3. From the Tools dropdown list, select AI Agent.
    4. Under Configure AI Agent Tool, select an AI Agent created in AI Agent Builder from the Choose AI Agent dropdown list.
    5. Expand the AI Agent tool name to configure the created parameters. In this example, the tool name is File Email.
    6. Click Apply Changes.

Form Builder

  1. In Form Builder, click Settings.
  2. For Post Processing Tool, select AI Agent.
  3. For Run Tool on, select when the tool will run. The options are:
    • Data creation
    • Data update
    • Both data creation and update
  4. For Choose AI Agent, select the AI Agent created in the AI Agent Builder.
  5. The inputs configured in the Input Variables property from AI Agent Builder Properties are displayed under Choose AI Agent (<AI AGENT>).

Configure AI Agent Properties

Process Builder

To set up the AI Agent Tool, configure the following property:

  • AI Agent: Select an existing AI Agent to be executed during the process. This dropdown lists all the agents you have already created via the AI Agent Builder. This agent will be triggered automatically when the associated activity is reached in the workflow.
  • Choose AI Agent: Select the AI Agent created in the AI Agent Builder.

Form Builder

  • AI Agent: Select an existing AI Agent to be executed during the process. This dropdown lists all the agents you have already created via the AI Agent Builder. This agent will be triggered automatically when the associated activity is reached in the workflow.
  • Run Tool on: Choose when to run the tool:
    • Data creation
    • Data update
    • Both data creation and update
  • Select the AI Agent created in the AI Agent Builder.

Example Use Cases

  • Auto-respond to support tickets: Use an AI agent to generate a reply when a support ticket reaches a review stage.
  • Process evaluation: Have an AI agent analyze inputs (e.g., application forms) and return decisions or summaries.
  • Data enrichment: Use an agent to fetch or derive additional data from a JSON API or external source during processing.
Created by Gabriel Last modified by Gabriel on Jun 24, 2025